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Application/User Support

ZFSE understands how vital it is to keep your users functioning at optimal levels so your business can excel. Rather than relying on one or two people at your company, we have a team of experts always here to support you. Our network operations center (NOC) is available 24/7/365 depending on your support plan. Simply open a ticket via email or phone call to obtain support. This includes on-site and remote support for desktops, laptops, tablets and printers.

Application/User Support services includes:

  • Antivirus management: Cloud-based, real-time antivirus monitoring protects users from threats.
  • Web and email filtering: Smart search displays icons in Internet browser informing users of website safety. Email filtering verifies the reputation of the sender and allows users to allow or block email messages.
  • eDocs Document Management System: Provides an easy way for users to share and sync important data across multiple platforms while keeping security a top priority.
  • And More. Contact us today at 833.482.6435 Option 1 or info@zerofailse.com to learn how we can assist you. 

You determine the support services that meet your business needs. ZFSE is Your IT Concierge for everything IT or a la carte services.